Service spirit: As customers' time is more precious than gold!
The customer service personnel are required to always consider the users and solve the problems of the equipment in a timely manner. The development, production, sales and other departments of the company give priority to meeting service needs, thereby ensuring the implementation of the spirit of service.
Service tenet: create value for customers!
It is clear that users who purchase Tuofa products are pursuing the benefits and value that the products bring to him. This requires customer service personnel to have comprehensive service capabilities, and guide users through our services to master the capabilities of use, maintenance, construction, and repair, so as to provide protection for users' work and generate benefits and value. Service slogan: Expand service, always everywhere! The extension service that users feel is always present and ubiquitous.
Service goal: customer-oriented, implement satisfactory service!
Focusing on customers, the extension service carries out customer training, technical consultation, customer visits, engineering characteristic services, etc., so that customers feel that they have not only purchased products, but have purchased a complete set of comprehensive services.
Service requirements: concise, multi-faceted, proactive and timely!
The eight-character requirements for customer service personnel ensure that they proactively contact customers, rush to the scene in a faster and better way, implement multi-faceted, timely and efficient services, and win time and create benefits for users. The content of the service requirements is exactly the interpretation of the service spirit, purpose, slogan and goal.
Products Recommended
The main products of our factory: side blower, ring blower, compound air-conditioning unit, textile dust removal equipment and various air-conditioning componentsWhat should I do if the internal unit of the wall-mounted air conditioner drips?
2021-07-121. The exchanger dripsThe internal unit of the air conditioner is overheated, and the exchanger in the internal unit is d…Key points for installation of compound air-conditioning unit
2021-07-121. The combined air-conditioning unit can be installed on a concrete platform or a base made of section steel. The height…How to properly use air conditioning for heating?
2021-07-12Set a reasonable temperature:In winter, the air conditioner temperature can be reduced by 2 degrees to save more than 10%…The correct operation steps for installing the shutters of the outside air conditioner
2021-07-121. The construction personnel who install zinc-steel shutters must be those who have received relevant operation training…Address: No. 12, Tianjin Road, Economic Development Zone, Xinyi City, Jiangsu Province
Phone: +86-0516-88865398
Mobile: +86-138-0522-5976
Fax: +86-0516-88865398
Email: xfkt2007@163.com